NZISF Online Policies

Privacy

The New Zealand International Science Festival (NZISF) believe that we should use personal information only for the purpose for which it was given. We will not pass personal information on to third parties (except where it is required by that party to carry out your wishes - eg. a delivery address to a courier to enable product you have ordered to be delivered to you).

We do have an email newsletter which we send out to clients. This is an 'optional' newsletter and you will only receive it if you request it as part of your communications with us. We will take all reasonable steps to ensure that personal information stored by us is accurate and is kept in a format that is not accessible by unauthorised people.

Delivery

Delivery charges are calculated and added to your shopping cart before you enter your payment details. You can elect to proceed or abandon the purchase at that point.

Our delivery times are usually one to three days (excluding weekends and public holidays). If there is a reason why delivery would take longer than one week, we will contact you.

We will deliver, on request, to addresses outside of New Zealand . However, in all cases we will advise you of delivery charges and seek further authorisation to proceed. We will not be responsible for damage in transit for overseas deliveries.

Returns or Damaged Goods

Should you receive a product in a damaged or faulty state, you can return the product to us for a full refund or exchange within 7 days. The product must be in original condition and in its original packaging. You can return the product by couriering (at your expense) to 138 Lower Stuart St, Dunedin or call our web shopping controller on 03-474 9256 and we will advise you how to proceed.

Pricing

Our prices are expressed in New Zealand dollars and are GST inclusive. Website prices are the same as our in store prices unless specifically stated.

Disclaimer

All events listed on this website are subject to change.